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The Role of IA in Championing DEI









                                                                 Insurance (FGII) understands this. Which is
                                                                 why FGII identified DEI as a strategic priority
                                                                 in 2022. This decision marked the beginning of
                                                                 a transformational journey—one that has had a
                                                                 far-reaching positive impact on the organisation
                                                                 and our stakeholders.

                                                                 Recognising    DEI’s   potential   to   impact
                                                                 everything from employee engagement to
                                                                 customer  experience, FGII’s leadership focused
           Ms. Ritu Sethi                                        on a structured approach to foster a truly
                                                                 inclusive environment. This journey began by
           Chief Internal Audit Officer,                         identifying three core cohorts—women, the
           Future Generali India Insurance Limited               LGBTQIA+ community, and differently-abled
           ritu.sethi@futuregenerali.in                          employees. With DEI established as a priority,
                                                                 a strong governance structure was set up with a
           Diversity, Equity, and Inclusion (DEI) is far more    comprehensive DEI framework supported by a
           than a mere box to tick off a corporate to-do list.In   DEI Core Committee. Senior leaders, alongside
           today’s world, it’s a fundamental driver of business   an independent advisor, form this committee
           resilience and a thriving workforce. Not only does    to bring in diverse perspectives and provide
           a robust DEI strategy foster an environment where     guidance. This has helped us establish DEI as a
           every employee feels valued and empowered, but        cross-functional responsibility championed by
           it also strengthens business outcomes by bringing     senior leaders across the organisation.
           in fresh perspectives, fostering innovation,
           and  building  deeper  connections with diverse       Additionally, three Employee Resource Groups
           customers. To put it succinctly, DEI is worth the     (ERGs) were set up to amplify employees’ voices
           effort—it makes for better companies  and better      across  the  organisation.  Each  ERG—World  of
           employees.                                            Women, PRIDE Alliance Group, and Special
                                                                 Ability Alliance Group—is led by a CXO and
                                                                 comprises a working committee and dedicated
                                                                 volunteers. These groups facilitate open dialogue,
                                                                 helping FGII understand the sentiment on the
                                                                 ground and across organisational levels, ensuring
                                                                 inclusivity resonates with every employee.

                                                                 Changing FGII’s Cultural DNA



                                                                 Since embarking on this journey, FGII’s
                                                                 efforts have been underpinned by a threefold
                                                                 approach—educate, advocate and celebrate—
                                                                 to achieve the organisation’s DEI goals. To set
           FGII’s DEI Journey                                    the ball rolling, we started off by educating and
                                                                 creating awareness through regular sensitisation
           As a company that followed the credo of “Leading      and training workshops. At FGII, we have
           with a human touch,” Future Generali India            repeatedly  proved  that  we  are  strong  allies  and

          18 | INSIGHT EXCHANGE                                                      INTERNAL AUDIT TODAY
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